Indian Gift Gallery

Safe and Secure Shopping

Q. Is it safe to use my credit/debit card or Netbanking?

A.Yes, shopping at www.indiangiftgallery.com is 100% safe. We use secure SSL on our payment page which gives maximum security to our users.

Credit card payments are processed through the EBS payment gateway (www.ebs.in). EBS is one of the biggest and most trusted PG Service provider in India.

EBS uses the latest encryption technology to protect your credit card information. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

We do not store any credit card details with us as the transactions are done directly between the buyers and the payment gateway.

Payment Options

Q. What credit cards are supported?

• Visa Card
• Master Card
• Diners Club Card

Debit Cards:

We accept Visa Electron Debit Cards issued by the following banks:

• ABN Amro Debit Card
• Allahabad Bank Debit Card
• Andhra Bank Debit Card
• Axis Bank Debit Card
• Bank of Baroda Debit Card
• Bank of India Debit Card
• Bank of Maharastra Debit Card
• Bank of Punjab Debit Card
• Barclays Bank Debit Card
• Canara Bank Debit Card
• Central Bank Of India Debit Card
• Centurion Bank Debit Card
• Citi Bank Debit Card
• City Union Bank Ltd Debit Card
• Corporation Bank Debit Card
• DENA Bank Debit Card
• Deutsche Bank Debit Card
• Development Credit Bank Ltd Debit Card
• Diners Club
• HDFC Bank Debit Card
• HSBC Ltd Debit Card
• ICICI Bank Debit Card
• IDBI Bank Ltd Debit Card
• Indian Bank Debit Card
• Indian Overseas Bank Debit Card
• IndusInd Bank Ltd Debit Card
• ING Vysya Bank Debit Card
• Jammu & Kashmir Bank Debit Card
• Karnataka Bank Debit Card
• Karur Vysya Bank Debit Card
• Kotak Mahindra Bank Debit Card
• Laxmi Vilas Bank Debit Card
• Oriental Bank Of Commerce Debit Card
• Other Bank Debit Card [ VISA Electron Only ]
• Punjab National Bank Debit Card
• South Indian Bank Debit Card
• Standard Chartered Bank Debit Card
• State Bank of India Debit Card
• State Bank Of Travancore Debit Card
• Syndicate Bank Debit Card
• Tamilnad Mercantile Bank Ltd Debit Card
• The Bank Of Rajasthan Ltd Debit Card
• The Catholic Syrian Bank Ltd Debit Card
• The Cosmos Co-op Bank Ltd Debit Card
• The Dhanalakshmi Bank Ltd Debit Card
• The Federal Bank Ltd Debit Card
• The Sarawat Co-operative Bank Ltd Debit Card
• UCO Bank Debit Card
• Union Bank of India Debit Card
• United Bank Of India Debit Card
• Vijaya Bank Debit Card
• Yes Bank Ltd Debit Card

Internet Banking:

We accept payment through Internet Banking for the following banks:

• AXIS Bank
• Citi Bank
• Federal Bank Account
• HDFC Bank
• ICICI Bank
• JK Bank Account
• State Bank of India

Cash Card

• ItzCash

Payments by Demand Draft/Cheque/Money Order:

You can make the DD or Cheque in favor of 'Computer Village India' and send it to us at the address given below:

'Computer Village India'
R-103, Dua Complex, 1st Floor, Dua Complex
24, VS Block, Vikas Marg, Shakarpur,
Delhi – 110092. India

In case of cheque payments, orders will be processed only after clearance of the cheque.

Please do not forget to mention your Order Number, name and phone no. at the back of the Cheque/DD. It will help us process your order quicker.

Shipping

Q. How much are the shipping charges?Shipping is free for most of our products.

Q. What is the estimated delivery time?

We make sure that the product gets delivered to the customers within 2-5 business days.

Returns

Q. What do I do in case I receive a defective/damaged book?

If there's anything wrong with the product shipped, we will replace/refund your order.

Q. Can I return a product ordered?

On Infocityonline.com we offer you Unconditional Return Policy. Within 7 days of receiving your order, you may return any unopened product(s) in its original packaging, for a refund.

Checking the Status of Your Order

Q. How do I check the current status of my orders?

You can check the status of your order in your Order History under My Account.

Q. What does the different order status mean?

Following are the different order statuses you can find under your account history:

Pending – The product is in your Cart and payment is still pending for the same
Under Process – Payment received; order now under process
Delivered – Shipment delivered to you
Cancelled – Order cancelled by you / Amount refunded to you

Q. When and how can I cancel an order?

You can initiate the cancellation of your order if your order status does not change to Under Process even after three days of making the payment.